Field Service Engineer - South Somerset

Job Title: Service Engineer

Hours of Work:  8am to 5pm with a 1 hour lunch break

Location: Lopen Head Business Park

What we offer:

• Up to 27 days holiday (plus bank holidays) depending on length of service. 
• 2 x basic salary death in service payment, payable to your nominated recipient
• Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc
• Benefits platform giving discounts on major supermarket shops, high street vendors, holidays and gym memberships. 
• Employee Assistance Programme
• Ongoing training and Career Opportunities
• Cycle to work scheme
• Refer a friend bonus £500 per person – terms apply
• Long Service Awards on 10, 20 and 30 years
• Life Event Day - Getting Married, Moving Home, Graduating

Altegra has grown to become one of the UK's leading independently owned material handling equipment service providers.  We offer an individual solution for all our customer’s facility needs including forklift trucks, industrial and commercial doors, and general industrial equipment, to also cover rough terrain, telehandlers, utility vehicles, operator training and much more. 

About the Role
We are seeking a highly skilled and motivated Service Engineer to join our dynamic team. As a Service Engineer, you will be responsible for performing repairs and maintenance on forklift trucks and various machinery, ensuring the highest standard of service and safety. This role involves a combination of site-based and fieldwork, providing an exciting opportunity for those who enjoy hands-on technical work.

Responsibilities:

• Perform repairs and maintenance using appropriate tools and equipment, adhering to approved techniques.
• Utilize standard computer applications, internet resources, and manufacturers' service portals effectively.
• Operate and test vehicles and equipment for diagnostic purposes.
• Demonstrate familiarity with manufacturers' products.
• Conduct diagnostics and execute repairs on forklift trucks and other machinery within site-based and field environments.
• Ensure timely and high-quality completion of all required reports and administrative tasks.
• Adhere to all safety rules and regulations.
• Participate in training programs to enhance skills and knowledge promptly.
• Maintain a clean work environment, using tools and vehicles correctly at all times.

Candidate Requirements:

• Preferred experience in performing service repairs within the forklift industry.
• Proficient knowledge of mechanical, electrical, and hydraulic systems.
• Prior electrical experience would be desirable.
• Possession of a Full Driving License.
• Strong IT skills.
• Excellent customer service skills.
• Ability to work independently with self-initiative.
• Ability to work harmoniously with other members of the Site-Based Team.