Field Service Engineer - Bristol and Surrounding Area
Altegra Integrated Solutions has grown to become one of the UK's leading independently owned material handling equipment service providers, and provides facilities management, training and hire to its customers with over 100 employees and 2 sites located across the UK.
PURPOSE AND SCOPE
The Field Service Engineer (FSE) will be responsible for meeting the daily service maintenance and repair needs of the customer’s and Altegra Owned equipment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.
DUTES AND KEY RESPONSIBILITIES
Perform repairs and maintenance using correct tools and equipment, following approved techniques.
Ability to use standard computer applications, internet, and manufacturers service portals
Operate and test vehicles and equipment used for diagnostic purposes
Familiar with manufacturers products
Perform diagnostics and repairs on forklift trucks and other Machinery in a workshop and/or field environment.
Complete all reports and administration required in a timely manner and to a high quality.
Follow all safety rules and regulations.
Complete all training programmes to further develop skills and knowledge in a timely manner.
Maintain a clean work environment, ensures correct use of tools and vehicles at all times.
REQUIREMENTS FOR THE ROLE
Qualifications and experience
Experience performing service repairs in the forklift industry
Proficient knowledge of mechanical, electrical, and hydraulic systems
Knowledge and technical skills
Previous experience of working in an engineering capacity.
Previous electrical experience desirable.
Other requirements
Full Driving Licence
Good IT Skills
Good Customer Service skills
Ability to work well
Ability to work extended hours and weekends if required